Please Check Your Payment Information!
🕑 Added 2016-05-02 03:16:02 +0000 UTC Hey guys!We have a pretty overwhelming amount of transactions declined for the May release (nearly 20% of pledges), so please check and make sure that your payment information is valid and up to date. Patreon should re-attempt to process your pledge automatically if you need to update your info.
If your payment info is valid and for some reason it is still being declined, please let Patreon know. If all else fails please message me and we'll work something out!
Thanks very much!
- Eromancer
Comments
My pledge for v.04 in April is went good, waiting for the release once is ready hopefully you send the link when the update is ready, best regards
If you put your pledge up in time (before May) you will get the current version as soon as it is released. If you pledged after May 1st I'm not sure, sorry. Maybe contact Eromancer in that case?
hello guys i need help i put $10 in but how to download the game? or do i need to wait next mth? help pls XD
Vervalsen
Missed the cutoff by a few hours, so I'm not sure which category I go under. I'd assuming its neither pending or declined. I'd just join the queue for the next release in the near future :)
Also found this: <a href="https://patreon.zendesk.com/hc/en-us/articles/209781833-Why-are-payments-declining-" rel="nofollow noopener" target="_blank">https://patreon.zendesk.com/hc/en-us/articles/209781833-Why-are-payments-declining-</a>
Just updated my payment method (Even though it all looked the same). It appears that payment processed immediately afterwards.
DiZ-Devangelus
Payment method updated, now all there is to do is wait.
Velgarn
I got a declined transactions since i forgot to put money in the paypal. So i've put money today and got a second mail that said everything is ok.
KatakiSenpai
Weird mine def went through on my card I see the payment but I didn't get a confirmation email.
Mórdhem
They did for me though when my payment for Yummytiger didn't go through. (since I hadn't changed my payment option since he started here on patreon.)
Dmitry
Yes, thanks for the head's up! My pledge initially bounced, then was successfully retried.
Word seems to be that Patreon does not notify users if their payment method has expired. Considering how our releases are spaced apart this seems like a pretty glaring issue. About twenty more pledges completed, but we're still missing over 200, so please check to make sure yours went through! Thanks guys!
Jamie C.
Mine says it went through, and completed.
It says it went through for April, but I updated my payment method anyways, now I'm just waiting on you to charge me~
My payment went as well, and everything should be OK now.
Mórdhem
Guessing that if Patron says that the payment is completed everything is ok and we just have to wait for Eromancers mail.
Matthew O'Donnell
Waves for latest build :D *waves* (Yes all paid)
silvarknite
On my end it looks like the payment went through.
Wim
Mine went through according to Patreon :)
Dorago
My payment went through
I got an email confirmation that mine went through, I think Patreon messed up.
PaleFlyer
Just checked my payments, I have apparently successfully paid you for April, not sure if that was the lock in post for 0.0.4, or something else. I have one creator so far on May.
PaleFlyer
@Kyle Gilbert, I have had a chip card for over a year, and no issues with online at all. It might be that people forgot to update to the new number though.
CrocoKyle
Worked fine for me. But I bet it might have something to do with the new chip cards coming out. Just a thought
LukewarmPuddin
I know i had to fix my payment method, but it should've gone through now.