HTHStudios
patreon
Current Status: All the Details
🕑 Added 2018-09-15 05:41:18 +0000 UTC Hello! We realize it's been two weeks since we started the website relaunch and playable games are still unavailable. Here's what's going on and what we're trying to do.Our web team is working on integrating the store and the website data so that everyone who has a Gold Subscription maintains that subscription. We're also doing away with the key system and replacing it with a coupon system. The reason we have to change is because our web team did not create the key system and half of it was written in Dutch, so even with a translator, it's been a nightmare to deal with for them and the best they could offer was to transfer the system to a new one created from scratch.
In addition to the subscription system problems, we are still waiting on verification from our payment processor to activate our store. We can't turn on the store without a way to process payments. The reason it's taking so long is the first payment processor we were trying to go with has been jerking us around for over 3 weeks, so we decided to go to a different processor one we used with the old store, so we already know the approval process. We were forced to switch processors, because one of our previous processors isn't compatible with our updated store and the current processor we're going with can't transfer accounts, so we had to start a new one to go with the new store.
What we're attempting to do for now is activate the log in for Gold members which is connected to the store information. We've been testing the Flash and Unity functionality with the Alpha Team members on Patreon (Alpha Team, see post below).
The reason we had to make the switch when we did, is our old system, written in Joomla, was getting an update that would have broken our website's functionality, so our web team advised beginning the switch now.
Once all this is over and the store is up and running again, I'll send out coupon codes to members to extend their subscriptions. If you would like to support us during this time, please check out our Patreon! This is currently the only way we can accept funds while our store is down, so if you'd like to donate, think about a pledge. All Patrons who sign up for a key will get an extension added to their month automatically. So if you're already a gold member, if you get another gold account now while the store is down, you could get 2 extensions to your account: once with the coupon code, and the automatic extension on Patreon. Every little bit helps!
Thank you so much for your patience and understanding during this crazy transfer. We really appreciate it.
Comments
Colord44
Well damn this is quiet a bit to take in and read. Congrats on getting someone from another country and hemisphere on this. But yeah, the translation is a problem that hopefully you guys will figure out. But yes, thanks for the update.
GankisKhan
Thank you so much for the status updates! I've got a hoard of codes as well in my email waiting to be used. Happy to continue supporting you guys. Keep up the great work!
dennis
You and your Team make a Great Job i can wait, dont panic, maked chill
Marcos
I think I have back log of codes because I was a patron a while back and didnt use them. The transparancey is nice and I hope things are really cool when its worked out which is why I'm a patron but as some one who never designed a website I didn't undestand any of this update.
HTH Studios
We will issue coupon codes for any key that was not entered before the switch. It will require users contacting us first, but we'll make a post with all the details for transferring keys into codes once the site is functioning.
Mark
Question: If there are keys that weren't redeemed before the upgrade started, is there a way to still use them after the new system is up? Or are they useless now?
