BatyaStudio
patreon
Declined Patrons
🕑 Added 2018-08-02 18:34:58 +0000 UTC Please do check your pledge and bank payment method.P.S Tomorrow there will be 2 posters
"So Patreon moved their bank to the UK, causing a wave of "fraud" posts all over Patreon. More info is available here; https://twitter.com/Patreon/status/1025071287020871680 So you'll want to message your backers and let them know about this by linking them to the tweet and asking them to fix it appropriately per the instructions in the tweet. ----------------------------------------- Additionally, if anyone doesn't feel confident in their writing skills or writing to their Patrons about this, here's what I've been sending them as my own writeup; you should be able to modify this however you see fit, hope it helps. "So unfortunately, a LOT of people's pledges are declining this month, and it's due to Patreon's error. They switched to a new global bank and it screwed up everyone's payments. So if your pledge didn't go through this month, please try any of the following to fix things; 1) Update your credit card to a different card 2) Use PayPal if you aren't already 3) Probably the easiest solution, contact your bank to let them know the Patreon charges aren't fraudulent; this should be a one time thing Once you've done any of those, just re-pledge at the same amount this month (if the pledge goes through successfully, you won't be double charged, don't worry, and if you are somehow, contact me and I'll refund you). Sorry about all this, but hopefully this should only be a one time thing as Patreon switches to a new bank setup. Thanks for understanding, and thanks for helping us out with this; your support is entirely the reason we can keep this game going!"
