MLeth
patreon
Payments declined?
🕑 Added 2023-08-04 05:55:15 +0000 UTCSome of you may have noticed a Patreon issue where patron payments are declined seemingly and it's apparently a known issue as we've found out from a statement from Patreon! They traced it down to a payment system upgrade from one of their processing partners. They're working on solving the issue as we speak!
But this is what you can try if you've come across this issue yourself:
- Contact their card issuer to confirm the charge is valid and retry that card
- If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History:
Comments
ThuleanUruk-hai
Thankfully mine went through without issue. Now I just wish Patreon would give us an option to adjust memberships that don't bill on 1st of the month to move them there and keep em all in line, even if it meant adding a pro-rated charge for the jump. Might end up doing a unsub/resub maneuver on a few to try and realign it myself (yours isn't one of them, obviously, heh).
MLeth
Good, good!
LORD STARSCREAM
Mine went through today
MLeth
Yeah got a couple DM's about this from my Patrons and was worried! But then I got the email from Patreon. Just hoping they get it fixed real soon
RadioDaddy
Figured something weird was happening
