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Please read if you've downgraded your backer tier!
🕑 Added 2024-10-23 15:26:27 +0000 UTCHi all - we are in the process of getting your physical rewards out to you all and encountered an issue with the data available to us via Patreon's interface. Basically, it will only provide us with a list of people who would receive a reward at their current tier or who cancelled their membership from that tier. It does not provide us with an easy way to find people who have previously backed at a given tier and reduced their pledge, including to the free tier.
I have not heard back from Patreon support about this, and I want to make sure everyone who ever backed at a tier gets the rewards they were promised, so I need your help!
If you have previously backed at a higher tier than you are currently at that offered physical rewards and have since lowered your pledge, please send us a message letting us know! We can confirm via the Patreon back-end, but this way we don't have to go through the pledge history of literally every backer ever.
Sorry for yet another delay here - just trying to do right by everyone, and Patreon is not making it easy for us with their interface.
Comments
Brooke Allan
I was a previous backer at the $25 level previously.
Ben Gibson
Previous backer of the $25 for a while. I have sent messages that have gone unread since April of this year about my subscription.
Shawn Edenburn
Was at $25 for quite some time unfortunately financially things changed
Ben Rasch
I backed at the sleeve and sticker tier! Thank you! Awesome of you guys to honor old supporters!
Jonathan Dresang
I was at the $25 tier for awhile. Downgraded, but now went back up
Ian Sylvester
I can help with that if they have a way to export historical monthly reports at all as a CSV or anything. Shout be able to find that under Payouts > Documents. Patron transaction history CSV. If there is personal information on it I can just talk you through it as well.
TheUrDragonMaster
Thank you for going through all this hard work to make things right to the supporters, this is why you’re all some of the best around!
Arnold Champion
I was at the $10 level for them sick sleeves and stickies bruh.
Cody Wehlan
While I'm not among those affected, I'm chiming in to say "Thank you!" for your continued transparency and due diligence regarding the backer rewards. It reaffirms my support and gratitude for the work you do and the community-space you cultivate :)
Shelby Townsend
I was at the tier I’m at now, then canceled then got back to this tier. If that helps any !
Clay Callaway
I previously backed at the higher tier.
