Important! - Card Declines
🕑 Added 2015-02-02 17:35:06 +0000 UTC I'm looking at payments and there's a lot of people getting their payments declined. Please update your payment info and try again, or else you will not receive the rewards. Patreon's FAQ says: If you update your payment information we will re-process your pledge within 48 hours. You will receive another email notifying you of a successful or declined charge. We will continue to charge all updated pledges every 48 hours for the remainder of the month!Comments
JWT
heh~ looks like it's still being a bugger with this new card >3> switching primary to paypal, sorry about the wait man ^ ^;
Kadath
Yeah, and 10% of those got declined and there's still about 20 people who are still pending processing. I will wait until all things are processed or declined before I send out rewards, so it's easier for me to keep track of who's getting what. Should only be another day or two, like last month :3
Kadath
Yours is still pending, so I hope the bank doesn't cause any ruckus X3
Kadath
I tend to wait until mid-week before I send rewards. It takes until the 5th or 6th of the month for it to usually process.
Kadath
Yep! You're good :3
Kadath
Your payment processed, so you're good! Thank you :3
tom barbour
Hey Kadath, just wanted to assure you that I want to pledge the $5.00/month as promised. According to my records, the payment has gone through. If there's any issues, feel free to e-mail me. Love your work, man!
Tyro Thunderdrone
Did my payment go through? It says on my profile that the pledge was sent
Robert (dark441)
Ok i wait i hope the Problems be fixen soon
Bahamut-255
With 161 Patrons to go through, and some having issues it seems, I wouldn't be surprised if it takes a while to get everything through. All I know for sure is though, is that my pledge went through okay, so, just gotta wait and see.
JWT
Did this to me upon adding a new card, it's been updated as primary and should go through when it reprocs sorry about that ^ ^;
Robert (dark441)
My pledge has been successfully processed But i have no Massage from you have you send the rewards or later
Kadath
I hope it's just banks going 'what's a patreon?'. I know some of the ppl and they're not ones to duck, so I'm thinking it's mostly bank issues.
Kadath
Yeah, my first thought was that it was bank issues. I know some of the declined people, and they're not malicious types. I hope it can be worked out.
Patrick B
That's unfortunate. But that doesn't necessarily mean that people don't have the money. Sometimes banks flag charges from sites like Patreon as suspicious and wont let the charge go through until they've contacted the card holder.
Devillo
Uh-oh, hope thats just a bug & not another "creative" attempt at people ducking out of paying for their art.