Kadath patreon

Patreon Processing Issues

🕑 Added 2018-08-02 21:21:44 +0000 UTC

Comments

CatCouch

I send rewards out on the 5th since I see other artists do it and having a consistent date seems like a good idea. I guess I'll PM any declines I have left soon. This is the first time they weren't cleared up in a day for me.

Kadath

I normally wait a day, and then see if everyone is processed or declined (no pending ones left). Then I PM all the declined ones to let them know to retry their payments. I give it 48 hours and then post rewards.

CatCouch

I was like "let me check how that processing is going..." *spits coffee out* People did tell me not to check Patreon on processing days and boy were they right. It's climbing back up now but I fell way below my first goal for a while there. I was worried I'd have to start mentally detracting 20% or so from my totals every month to compensate for so many declines. I need to be here a while longer to get a feel, I guess~

Kadath

I wish they more communicative about it, at the least. Payment processing stuff is really complicated, so I don't envy them, but it seems we always find out about these issues after they happen.

Kadath

I normally have about 10% get declined, but this time I had over 100 people get declined. Ugh.

CatCouch

I checked to make sure my payment went through for Ya! It sure did! I noticed this too. I was going to ask if having nearly 30% of my patrons declined was normal since I'm pretty new. I guess not. Hope this is cleared up soon.

Cobalt Phoenix 81

Mine got caught up in it, but I just told it to retry and it went through. Not your fault, Kad, but I wish Patreon would get their heads out of their asses and back in the game. They seem to be running into a lot of problems.