Kadath
patreon
Upcoming Payment Processing
🕑 Added 2018-08-31 00:27:35 +0000 UTC Hey everyone! I don't know if you've received an email from Patreon yet, but they sent out one today explaining that the reason for last month's payment issues was because they now are using multiple payment processors. They moved adult patreons to a UK-based processor, and they said this may result in two things:1) Some (not all) banks might charge a 3% processing fee for overseas customers.
2) Some banks might see it's an overseas charge and mark it as fraudulent and freeze payments.
If you're worried about your payment going through, or had issues last month, you might want to contact your bank and make sure they know patreon is an approved charge to avoid future issues.
Paypal seems to be unaffected. I think this is mostly a credit card/debit card issue.
If you do get declined, Patreon has said they will contact you. Regardless, declines are not a new thing, and often can be fixed by checking to make sure your bank isn't marking your payment as fraudulent, or retrying your payment. I normally get 10-20% declines each month, and have to ask people to retry their payments.
I theorized last month that Patreon shifted their payment systems abroad as they likely had to in order to continue to host adult content, as the US-based processors likely were looking to drop them. The possible 3% fee might be a pain for some, but it's not unusual for overseas purchases, given exchange rates and such.
I hope you don't run into any problems, but at least this is a heads up to keep an eye on things!
Comments
Garry Stahl
Well my payment went though no issues. I know there is some concern about this.
Grimm-Ace
Ok thank you
Kadath
No idea. If your payment doesn't go through and is listed as fraud, you can probably contact the bank or card company to let them know it's okay.
Grimm-Ace
So is American Express/blue bird affected by this?
Foab30
Fingers crossed it stress free for everyone
CatCouch
I certainly hope all these changes doesn't screw Patreon up for adult artists. I need to throw my money at porn~
Jason
Thanks for the heads up
